Alex Franch
I have consent to process data, when do I need to ask the person again?
When you change what you use the data for
If you now want to use someone’s data for a different purpose from what you originally gathered consent for, you need to refresh that consent.
For example, if you gathered consent to send people marketing emails and you now want to use that data for a different purpose, you must ask for consent again.
After a certain amount of time
While there's no strict time limit to the validity of the consent given by a user, the ICO recommends that consent be refreshed every 2 years.
That said, we need to consider the context in which consent is given and what the individual would expect. If you tell a user that you will be processing their data for the next 3 events they will attend, then they will not expect you to process their data after that. In this scenario, the individual is not likely to expect you to continue processing their data so refreshing consent would be necessary.
What about cookies?
Consent for placing cookies on someone’s device is different. Again no strict requirement is in place but there are strong recommendations by the French and Irish regulators that cookie consent should be refreshed every 6 months.
That is the default setting for Privasee’s cookie banner.
What if they withdrew consent?
In that case, you can't use their data at all, therefore there's no consent to refresh.
What about children's data?
We’ve not developed this section of the blog yet! If you’d like our insight, feel free to reach out to support@privasee.io and reference this blog. We’ll be delighted to help you with this!
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FAQ
Frequently asked questions
Do I need to connect all my tools and third parties?
We never have access to any of your data, our platform is able to scan each tool and provide recommendations without needing to access any of the data within those tools. There's no need for your dev' team to do anything, there are no security risks, just tell us the tools you use and we will do the rest.
What is the scope of my privacy policy?
Our policies are not just about my website or service. Once set up, our platform will help you map-out internal and external processes, such as HR, finance, and more!
Do I need to replace my current policy for the privacy portal?
We recommend replacing your current policy with our policy, this way you’ll remain compliant as your business changes and as the laws update.
Do I need help filling out my details?
Setting up is easy, just follow the on-screen commands and go through a few short steps to add your tools. You don't need any technical ability, anything you don't know the answer to you can ask us via our live chat or add later.
Why can’t I just use a template and add it to my website myself?
A template will not be applicable to your particular business as there are many things to consider for each tool you use. Also the template will not automatically update when changes happen in your business and when changes to GDPR laws are released. This can leave you vulnerable to breaking GDPR laws.
What if you don’t have the tools and third parties that I have?
We have a huge selection of tools pre-loaded and anything you don't see you can add directly from the platform as well as mapping data for any custom software you may use.
Which plan should I choose?
Our Essential Plan is perfect for people just getting started, small businesses, self-employed people and early stage companies. It allows you to get set up and start making your site GDPR compliant. You can move to our pro plan when you grow and your needs become more complex.
Our Pro Plan is aimed at SMEs and is our most popular plan as it includes everything you'll need such as a cookie banner, multiple languages as well as dedicated support.
Our Agency Plan is aimed at businesses that operate with clients needing GDPR solutions. The plan allows you to onboard clients as well as benefit from the Pro Plan for your own site.
Our Enterprise Plan is our most customisable and inclusive plan aimed at large, corporate businesses. We will essentially build you a bespoke plan with full maintenance support, onboarding classes and full company-wide access.
Feel free to get in touch to discuss our GDPR Compliance Software solution.
How easy is it to set up?
Signing up is super easy. The platform will ask you a few basic questions and then you can add your tools - don't worry if you don't know them all, you can come back and add tools at any point. The platform will then generate you the correct privacy policy based on your information, you can there share it directly on your site. That's it!
What size companies is Privasee aimed at?
Privasee has a plan for smaller companies as well as larger enterprise companies. For companies small to medium you can signup directly. For bigger enterprise companies get in touch with your requirements and our team will build you a bespoke plan.
I already have a privacy policy, do I need Privasee?
You have a legal responsibility to keep your policy up to date with every change in legal requirements for every tool you have. With Privasee you are always covered.